Legal Notice & Disclaimer

1 Ownership

This Website, www.ourpitara.com, and the brand “OurPitara” are owned and operated by M/s Orion Nexus, a partnership firm registered in India, having its registered office at E-197, Sector-I, Lucknow, Uttar Pradesh – 226012, and bearing GSTIN 09AAJFO8211E1ZA.

2 Intellectual Property

All trademarks, logos, brand names, product images, text, and content displayed on this Website are the intellectual property of M/s Orion Nexus or its respective licensors and suppliers. No part of this Website may be reproduced, distributed, or transmitted in any form without our prior written consent. Third-party brand names or trademarks, where shown, remain the property of their respective owners.

3 Disclaimer of Warranties

This Website and its contents are provided on an “as is” and “as available” basis. While we take care to ensure accuracy, we make no warranties or representations, express or implied, regarding the completeness, reliability, or availability of the Website or the products listed. Product information is provided by us and our suppliers to the best of our knowledge; minor variations may occur.

4 Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites. Accessing such links is at your own risk.

5 Grievance Redressal

In accordance with the Consumer Protection (E-Commerce) Rules, 2020, and the Information Technology Act, 2000, any grievance regarding the Website, a product, or your data may be addressed to our Grievance Officer at support@ourpitara.com. We will acknowledge your complaint within 48 hours and endeavour to resolve it within a reasonable period as prescribed under applicable law.

6 Force Majeure

We shall not be held liable for any failure or delay in performance arising from circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, strikes, pandemics, courier disruptions, or technical failures.

7 Amendments

M/s Orion Nexus reserves the right to amend, modify, or update these policies and this legal notice at any time without prior notice. The latest version will always be available on this Website with the effective date indicated. Your continued use of the Website constitutes acceptance of the prevailing terms.